Contact Us

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Unit 215, The Custard Factory
Gibb St, Birmingham, B4 9AA
UK

Rebecca Cowley, Birmingham-based lasercut artist and designer. JEWELLERY • WEDDINGS • HOMEWARES • CUSTOM

Shipping & Returns


Shipping & Returns


Shipping Information

                                    *IMPORTANT NOTICE*

                                       HOLIDAY SHIPPING

All orders placed between MONDAY 17TH AUGUST & MONDAY 22ND AUGUST will be dealt with on upon my return from holiday on TUESDAY 23rd AUGUST.

All items are handmade to order, please allow 3 working days for dispatch.

UK Standard (Untracked delivery to your door)

£2.95               3-5 Working days

UK Priority (Signature Required)

£5.95               1-2 Working days

Europe: International Recorded Delivery (Signature Required)

£6.95               5-7 Working Days

Worldwide: International Recorded Delivery (Signature Required)

£9.95             10-15 Working Days    

 Easy Returns & Exchanges

We happily accept most unmade/unworn merchandise in the original packaging within 30 days of the ship date for a full refund or credit. Please include the original invoice, as well as any gift with purchase. If you have questions, please email us.

There are some items you can't return:

Name necklaces/hen party kits - these are personalised so can't be returned. Please choose carefully and contact us if there is anything you are unsure about!

Earrings - for hygiene reasons we can't take these back.

For all other items, all we ask is that the item is:
Unworn
In the same condition we sent it to you
In its original packaging
Wrapped carefully and securely in its box in a well-sealed padded envelope.